These Terms & Conditions govern the relationship between you as a member and Garuda55 as the platform operator. Please read them carefully before using any of our services — a clear understanding protects your rights as a player.
Six key things you need to understand before playing at Garuda55
The Garuda55 platform is open exclusively to Malaysian citizens and residents aged 18 and above. Registration is free but requires valid personal information and identity verification in accordance with the prescribed procedures.
All deposits are processed instantly via supported Malaysian payment methods. Withdrawals are processed within 10–30 minutes for members who have fully completed account verification.
All Garuda55 bonuses and promotions come with a wagering requirement that is stated transparently. There are no hidden conditions — you have the full right to know exactly what is required before accepting any bonus offer.
Each player is permitted to hold only one active account at Garuda55. Duplicate accounts will be suspended immediately and all balances may be withheld pending investigation. This safeguards the integrity of the platform for all members who play fairly.
Garuda55 provides a comprehensive set of self-management tools — including deposit limits, loss limits, bet limits and self-exclusion. Every member has the right to use these tools, and Garuda55 actively encourages their use.
Garuda55 reserves the right to suspend or close the account of any member found to be in breach of these terms, involved in fraud, or abusing the promotions system. Such decisions are final and binding.
Important: By registering for or using any part of the Garuda55 platform, you are deemed to have read, understood, and fully agreed to all terms and conditions set out in this document. If you do not agree with any part of these terms, please stop using the platform immediately.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Garuda55 ("Platform", "We", "Company"). These Terms govern your use of the website, mobile application and all services provided by Garuda55 under the garuda55.biz domain and related domains.
By completing the registration process, ticking the "I agree to the Terms & Conditions" box, or using any Garuda55 service, you confirm that you have read, understood, and agreed to be fully bound by these Terms without exception.
These Terms may be updated from time to time at Garuda55's discretion. It is your responsibility to review these Terms periodically. Continued use of the platform following any changes constitutes acceptance of the updated terms.
To be eligible to register for and use Garuda55's services, you must meet all of the following requirements at all times:
Each individual is only permitted to hold one active account at Garuda55. It is strictly prohibited to register additional accounts using a different name, email address, phone number, or financial information. Any duplicate accounts that are discovered will be suspended immediately, and all balances held within those accounts may be forfeited while an investigation is carried out.
Garuda55 reserves the right to request identity verification documents (MyKad, passport, or relevant documentation) at any time. Failure to provide the requested documents within the stipulated timeframe may result in your account being suspended until verification is complete.
You are solely responsible for ensuring that all information provided during registration is accurate, complete, and up to date. Garuda55 accepts no liability for any losses arising from inaccurate or outdated information submitted by a member.
Garuda55 supports a range of popular and secure deposit methods for Malaysian players. All deposits are processed exclusively in Malaysian Ringgit (MYR).
| Deposit Methods | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | RM 20 | RM 5,000 | Instant |
| GrabPay | RM 20 | RM 5,000 | Instant |
| Boost eWallet | RM 20 | RM 3,000 | Instant |
| ShopeePay | RM 20 | RM 3,000 | Instant |
| DuitNow | RM 20 | RM 10,000 | Instant |
| FPX (Maybank2u / CIMB Clicks) | RM 20 | RM 10,000 | Instant |
All successful deposits will be credited to your account balance instantly upon confirmation of payment. Garuda55 does not charge any deposit fees — however, third-party payment providers may apply their own charges in accordance with their policies.
Fund Security: All member funds are held in accounts that are segregated from the company's operational funds. This ensures your money remains safe and available for withdrawal at any time, independent of the company's financial position.
Garuda55 reserves the right to request proof of ownership of the payment method used (e.g. a screenshot of your e-wallet account or bank statement) for identity verification and fraud prevention purposes. This is a standard procedure in place to protect the security of all members.
Garuda55 is committed to processing every withdrawal request promptly and transparently. The following conditions and procedures apply to all members:
In the rare event that a withdrawal takes longer than 60 minutes, members are encouraged to contact the Garuda55 support team via live chat for a status update. Garuda55 is not responsible for delays caused by third-party payment service providers or technical issues beyond our control.
Garuda55 reserves the right to withhold withdrawals and conduct an investigation where suspicious activity is detected, including abnormal betting patterns, use of multiple accounts, or other indicators of fraud. Garuda55's decision in such matters is final.
Garuda55 offers a range of bonuses and promotions from time to time to reward both new and loyal members. All bonuses are subject to the following conditions:
Important Tip: Always read the specific terms and conditions of each promotion before accepting it. If you are unsure about any requirement, contact the Garuda55 support team before activating the bonus to avoid confusion later on.
All Garuda55 promotional offers are for the personal use of the member only and may not be transferred to another person or exchanged directly for cash unless the wagering requirements have been met in full.
The Garuda55 Sports Betting section covers the Malaysia Super League, EPL, UEFA Champions League, badminton, IPL cricket, e-sports, and a wide range of other sports. The following general rules apply to all sports bets:
Any member suspected of involvement in match fixing, use of insider information, or any form of sports betting fraud will be suspended immediately and reported to the relevant authorities without prior notice.
Casino games at Garuda55, including slots, Live Casino, Table Games (Blackjack, Baccarat, Roulette, Sic Bo) and Jackpot, are subject to the following additional rules:
For Live Casino, the dealer's decision is final once confirmed by the system. Any dispute relating to a live game outcome must be submitted within 24 hours of the date the game in question took place.
The Garuda55 VIP Programme offers five membership tiers — Bronze, Silver, Gold, Platinum, and Diamond — with benefits that increase progressively with each tier. The following general terms govern the VIP programme:
To ensure a fair and safe experience for all members, Garuda55 has established the following conduct guidelines:
Strictly Prohibited:
Consequences of Violation:
Any violation of the above rules may result in immediate account suspension, forfeiture of all outstanding balances and bonuses, and reporting to the relevant authorities where necessary. Garuda55 has zero tolerance for any form of fraud or misconduct that compromises the integrity of the platform.
You are solely responsible for keeping your Garuda55 account login credentials secure. This includes:
Garuda55 will not be held responsible for any losses resulting from unauthorised access to your account if such access was made possible by your own negligence in safeguarding your login credentials. We will assist in investigating and may recover funds where it is proven that a breach occurred from an external party.
Garuda55 takes responsible gaming seriously and proactively. Our platform provides the following tools to help you stay in control of your playing habits:
For more information on responsible gaming and available support resources, please visit the Responsible Gaming us. If you need immediate assistance, contact the Garuda55 support team via live chat at any time.
Garuda55 Cares: This platform is for entertainment purposes only. If gambling is starting to affect your finances, relationships, or well-being, please seek help. Our team is here to support you without judgement — reach out to us now.
Garuda55 provides its services on an "as is" basis. To the extent permitted by applicable law, Garuda55 makes no warranties or representations:
Garuda55 is not liable for any indirect, consequential or exemplary losses arising from your use of the platform, including anticipated loss of profit, business disruption or loss of data, even if Garuda55 has been informed of the possibility of such losses.
Garuda55 reserves the right to amend, modify or replace any part of these Terms at any time. Members will be notified of significant changes through:
Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to discontinue use of the platform and close your account.
If you have any questions about these Terms & Conditions or require further clarification, the Garuda55 support team is ready to assist:
These Terms & Conditions are governed by applicable law, and any disputes must first be resolved through the arbitration process stipulated by Garuda55 before any legal action is pursued.
The most frequently asked questions about Garuda55's platform rules and policies
These Terms & Conditions should be read in conjunction with the Privacy Policy and the Responsible Gaming Garuda55 for a full understanding of your rights and responsibilities as a member. All personal information is handled in accordance with strict data protection standards and will not be shared without your consent.
The Garuda55 platform is strictly for users aged 18 and above. Please play responsibly.Garuda55 believes that healthy online entertainment starts with players who game within reasonable limits. We provide a comprehensive set of self-management tools — deposit limits, loss limits, wagering limits and self-exclusion options — to help every member maintain a healthy balance between entertainment and responsibility. Please visit the Responsible Gaming for full details.
This platform is intended for users aged 18 and above. Betting involves financial risk.